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Articles that are not allowed to be shipped in any condition, either by individuals or business users, are considered by DHL as prohibited items. Shipments that contain any item included on the list of prohibited shipping by DHL are not covered by any insurance or liability. If the DHL courier discovers the restricted or prohibited item upon collection, he may refuse to pick up the parcel without the possibility of a refund. In most cases, DHL will contact you when this happens to inform you of the next steps.

In any situation, we strongly advise against inserting wrong information on the content field when placing your order or purposely lowering the value of your goods to avoid taxation. Once discovered, your shipment will be held, and you will be at risk of being fined for releasing or retrieving your items. Besides the DHL shipping regulations for restricted and prohibited items, every shipment is also subject to the laws and regulations of the countries involved in your delivery. This means that, even if an item is allowed by DHL, you should still check if it falls under any specific regulation on the countries of origin and delivery.

While going through customs procedures, any additional documents required or fees incurred will be forwarded to the customer. Check DHL shipping page. At Eurosender, we work with a wide network of logistics providers, including DHL and several other international couriers.

To ensure your delivery goes as planned, we strongly advise making sure your shipment is fully compliant with the DHL list of prohibited and restricted items and any other shipping restrictions. Once everything is checked, use our booking tool below to instantly check the price of shipping provided by multiple courier providers and schedule your delivery right away! Consumer Business. About us. English EUR Select your currency. If you are in any doubt as to the acceptability of your goods, please contact your DHL representative prior to shipping.

DHL's security policy states that it is not allowed to transport counterfeit goods via the DHL network. DHL does not want to be associated with counterfeit goods and upon suspicion of such goods being imported, Customs will be informed. If you are offered very low prices for branded goods that are sold on shopping websites or via other channels, you can normally assume that the goods are counterfeit.

High quality branded goods that are often copied are:. Certain rules apply to the content of your parcel. For security reasons we do not ship the following items:. Consumer Support Sending Not allowed to ship.